Privacy policy

Last Updated: December 1, 2024

Privacy Policy for Healing Spirit Herbary

This Privacy Policy describes how Healing Spirit Herbary (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, browsing behavior, and purchases. This includes:

• Personal Information: Your name, billing and shipping address, payment details (excluding card numbers), email address, and phone number when you make a purchase or attempt to make a purchase.

• Device Information: IP address, browser type, time zone, and cookies or tracking technologies.

• Order Details: Products purchased, order value, and transaction details.

2. How We Use Your Information

We use the information collected to:

• Fulfill orders and process payments.

• Provide customer support and updates regarding orders.

• Send promotional offers, newsletters, or updates (if you opt-in).

• Analyze trends and improve the Site’s functionality and user experience.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share it with:

• Service Providers: Shipping carriers, payment processors, and IT service providers to complete transactions.

• Compliance Obligations: If required by law, subpoena, or for fraud prevention.

• Marketing Tools: Platforms like Google Analytics or Facebook Ads to improve advertising effectiveness.

4. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience. These small data files allow us to remember your preferences, understand site performance, and tailor advertising. You can manage cookie preferences in your browser settings.

5. Your Rights

• Access and Updates: You can access or update your personal information by contacting us.

• Opt-Out: You may unsubscribe from marketing communications at any time by clicking “Unsubscribe” in the email footer.

• Delete Information: Request deletion of your personal data by emailing us, except where retention is legally required.

6. Data Retention

We retain order information for our records unless you request its deletion. Financial and tax records are maintained per legal obligations.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content, and we recommend reviewing their privacy policies.

8. Children’s Privacy

Healing Spirit Herbary does not knowingly collect data from children under the age of 13. If we discover such data, it will be promptly deleted.

9. Policy Updates

This Privacy Policy may be updated to reflect changes in practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the effective date.

Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: healingspirit.herbary@gmail.com

Thank you for trusting Healing Spirit Herbary with your personal information. Your privacy matters to us!